Choosing the right model for remote workforce engagement (FTE vs contractor)

As a growing business, choosing the right model of remote workforce engagement is crucial to your success. Building a full in-house workforce might not always be financially viable, and hiring qualified expertise can be difficult and time consuming. More importantly, when hiring across multiple geographical locations, employers are required to adhere to a greater set of legal and regulatory requirements in the form of employment contracts and payrolls, taxation, compensation and benefits, etc.

This is where contract workers step in. By removing the barriers of location, remote work has enabled enterprises to try out more flexible work arrangements and include contract workers and freelancers within their teams in a seamless fashion. Additionally, this route enables companies to work with highly skilled individuals without having to pay hefty salaries by engaging them as contractors for a single project.

Before we jump into a comparison of the two work models, let’s first understand the difference between them. 

Contract workers vs full time employees

Contract workers

A contract worker, also known as an independent contractor, is a self-employed worker who operates independently on a contract basis. Contract workers are not employees on the payrolls of the company, and hence do not usually receive any employment benefits. In many cases, contractors may register their own legal entities like a sole proprietorship, a limited liability company or a limited liability partnership. Contract workers are usually employed by companies on a project to project basis, or for certain highly specific niche roles. Their entire employment is regulated by their contract, and the duration of their engagement can be long-term or short term. They can also work for multiple companies at one time if their contract permits the same. 

Full time employees

As suggested by the term, full time employees are employees that are on the payrolls of the company. They receive access to a wide range of perks and benefits like health, accidental and life insurance, as well as employer’s contribution towards a pension fund or savings of a similar nature. Employers are also responsible for withholding the appropriate amount of income tax for their employees, and ensuring that it is according to the necessary regulations. Companies often choose to hire full time employees for long term roles and projects, as it requires a substantial amount of investment in terms of time and capital.

Contract workers vs full time employees – making the right choice

Now that we know the major differences between full time employees and contract workers, let’s examine a few areas that will help determine which workforce model is the best fit for your organisation. 

Management of payrolls

One of the biggest differences between the full time employees and contractors is the way they are paid. When hiring a full time employee, companies are required to set up a legal entity and local bank account in order to pay salaries, resulting in a sizable chunk of investment. Today, an increasing number of enterprises are choosing to avail the services of an employer of record (EOR) to solve this problem. The EOR already has a local presence in the country of the talent, and is thus able to pay them through its own bank accounts. In the case of contractors, employers only pay the mutually agreed contract fee, without the requirement of setting up a local entity or bank account.

Taxation

For full time employees, companies must comply with the taxation regime of the employee’s country of residence. We know that Income tax is a common deduction across all nations, and employers must hold back this amount from the employee’s salary. The percentage can differ anywhere between 5% to 40%, depending on the country’s laws. For example, employers in Brazil are responsible for paying a portion of employees’ social security and unemployment tax, and in Germany, employers pay taxes toward employees’ social security (unemployment, accidental and health care insurance). On the other hand, contractors are responsible for paying their own taxes, and employers have zero liability.

Employment benefits

In case of full time employees, employers are responsible for making provisions for certain statutory benefits along the lines of health, accidental and disability insurance in most countries. In most cases, employers hold a portion of the salaries back in order to make contributions towards these statutory benefits. For example, Indian employment law requires all companies with over 20 employees to contribute 12% of the employee’s salary towards their provident fund under the EPF Act. For contractors, employers are generally not legally obligated to make provisions for any such employment benefits. Exceptions to this may include benefits like maternity leave. 

Control and autonomy

Another major difference between an employee and a contractor exists with respect to the control and autonomy residing with the employee. Independent contractors are generally hired to complete a specific task or project independently, and thus experience limited accountability and increased autonomy. As an employer, if you would like to experience greater control over the daily working of your employees, hiring full time employees is a better choice.

Hiring goals

When choosing between contractors and full time employees, the factor that should be given the most weightage is the nature and duration of their contribution to your business. If your goal behind hiring is to scale your business in the long run, or diversify into a new location or vertical permanently, then hiring a full time employee will justify the time and effort spent in recruiting and onboarding them.  However, if your goal behind hiring is the completion of a short term project or development of a single product or service, then hiring a contractor would be a better decision. 

Exclusivity

Another factor to consider when deciding between contract workers and employees is the exclusivity factor. Full time employees usually work with a single company, and must serve a notice period ranging from two weeks to ninety days before terminating their employment. Thus, it is preferable to hire employees for roles that are critical to the functioning of your business and require dealing with sensitive data. On the other hand, independent contractors have the right to terminate their employment with negligible or no notice period, and hence might not be suitable for such roles. However, this also means that contractors would be more suitable for jobs that you need to hire for immediately.  

When creating your investment portfolio, it is often advised to diversify your investment in order to reap the best benefits; we recommend following the same approach when building your global team. An increasing number of companies are choosing to hire contract workers in order to get access to highly skilled talent with niche skills. The right balance of full time employees and contract workers helps companies extract the complete potential of their talent without having to pay a fortune in salaries and benefits.

The removal of the barriers of location and distance means that product companies in Singapore can hire DevOps professionals from Nairobi. Leveraging the services of the right EOR enables companies to build their distributed teams within weeks, without worrying about the hassle of legal compliance and paperwork in a foreign country. 

At Talent500, we are helping global companies hire, build and manage global teams in 50+ countries by acting as their Employers of Record. We aim to transform high-impact companies by giving them access to a worldwide community of highly skilled professionals transcending geographical boundaries. Sign up here to take your first step towards global expansion. 

6 Best practices for hiring contractors for your business

The Great Resignation and then the Great Reshuffle has led to the “gig economy” – employees are now questioning how and when they work, and for how long. An estimated 162 million people in the EU and US (20% to 30% of the working population) are already involved in the flexible economy as flexible workforce — freelancers, contractors and independent workers –  44% of whom do so as their main source of income, according to McKinsey. With the increase in flexible working options, and organizations hiring across geographies, the labor market and economy is undergoing tremendous changes.

As more people in the workforce are making the shift and looking for short-term contracts, it might be relatively easy to find contractors. However, deciding when they are needed, effectively communicating their roles, and evaluating their work to provide timely feedback remain a challenge. It is not uncommon for contract workers to experience clumsy onboarding, poor communication, and unexpected changes to their job descriptions.

Here are the best practices when hiring contractors.

1. Decide if and when you need contractors

The first step towards hiring contractors is for companies to decide whether they need their services at all. It is not uncommon for big organizations to have a need for an extra workforce during busy seasons. This can be the period around the end of a financial year or when a company is expanding and they need time to fill open (full-time) positions. Also, if companies are struggling with a skills gap, they might need to hire contractors immediately until they are able to upskill existing employees or hire new ones.

Many organizations that get into an exponential growth phase need specific talent quickly, but recruiting at this pace becomes a challenge. In such a scenario, a temporary staffing model can be helpful. For companies in the tech space, the requirement for contractors arises when they unveil a new service or product. This is when companies struggle to reach full velocity with in-house employees. Briefly, there are some situations where it is appropriate to use an independent contractor, for example: for short-term projects, projects that require specialized experience, and for temporary assignments for less than a year.

2. Source the right contractors

Finding potential contract workers who will fit a company’s requirement is not a hit-and-miss approach. It will require a well-thought out sourcing strategy. Often, hiring managers have a lenient attitude towards hiring contracts. If they are not full-time employees, the thought process might be something along the lines of questioning the need to be extra cautious, given that it’s relatively easier to let go of contractors who don’t fit the bill. However, this isn’t true. Companies stand to lose.

A lot goes into finding and onboarding an individual, even a contractor, so it’s important to get it right. When interviewing contractors, it’s critical to focus on skills that they possess in the context of the tasks they will be performing. Asking candidates why they think they are a fit for the project is one way to do this. When using a vendor to hire contract workers, take the time and make the effort to build a long-term partnership as it will serve the company well in the long run. If a vendor sees long-term potential in the partnership, they are more likely to go the extra mile and present you with the best matching candidates.

3. Make onboarding easier

One of the biggest challenges contractors face is clumsy onboarding. They are not full-time employees but are equally important as long as they are associated with the company’s projects. This is why companies must make the onboarding process as easy and seamless for contractors as they  would for full-time employees. It’s important that companies are ready to answer a contractor’s queries and show them around, virtually, in many cases. Let them know what level of security access they have as contractors, and openly discuss their roles and the kind of autonomy they will enjoy, to enhance clarity. Introduce them to the company policies that apply to them and any administrative requirements they must adhere to.

Introduce contractors to their team, set up introductory meetings, and provide them with necessary equipment and tools for the job. In short, companies must do all things to onboard contractors that they would do for a new employee. Unlike full-time employees, contractors will not be motivated by the perks, but by the way they feel at the workplace. Companies should focus on making a real connection with each contractor.

4. Keep an eye for talent

What truly makes a business successful is the versatility of talent in the organization. With some effort, anyone can clone services or products, but not the talent that a company employs. Human talent is the single most valuable competitive advantage a company can have today. This is the reason why procuring a smart workforce can create an unmatched game-changing environment for companies.

While hiring contractors as temporary employees, companies also need to keep a close eye on their skills set. If, during the course of the project, companies identify potential in contractors, the smartest thing to do is to hire them. Even if the company has not fully figured out where the contractor will be accommodated as a full time employee, hiring skilled talent will give the company a head start.

5. Don’t hire without cybersecurity tools

Over the last decade, cybersecurity has become a major concern for businesses. Experts warn companies to use the right tools when hiring to avoid security breaches. A common assumption among organizations is that only tech companies require cybersecurity, but this is a grave misconception. Any company using a software tool with connectivity to the internet is susceptible to cyber-attacks.

This is why companies need to take precautions when hiring remote workers in the form of identity verification. It is not uncommon for criminals to fake identities and take advantage of the remote workforce to gain access to your business. According to data security firm Varonis, the average cost of a data breach attack is $3.86 million. They further warn against the rise of attacks against remote workers with the aim to get access to cloud infrastructure. Companies should make cybersecurity a priority when hiring contractors, so as to avoid being an easy target for cybercriminals.

6. Assess and review performance

Assessing talent is as important as identifying it. Once a company has hired contractors, the next step would be to assess them in detail. Having the right assessment tools becomes critical here, otherwise there’s a risk of getting this wrong.

Companies can start by being clear about the goals and expectations. And then have an honest and open conversation with contractors, and share feedback about performance just as companies would do with full-time employees. As contractors need to make quick adjustments in performance due to compressed timelines, it will be productive if companies provide them with detailed feedback. If companies have a large temporary workforce, it becomes important to set up processes to support and coach contractors so they have a positive experience. How companies make contractors feel will directly translate into a brand’s reputation in the marketplace.

Talent500 is helping some of the biggest brands hire contractors quickly. We connect you with the right talent from over 50 countries. Set up a consultation now.