What Is Diversity In The Workplace And Why It matters Today

In 2020, global racial and social justice movements forced companies to refocus on diversity, equity, and inclusion. For instance, hundreds of CEOs pledged to take up collaborative measures on workplace DEI issues, and several prominent companies contributed millions of dollars to elevate their DEI initiatives. DEI is a strong phrase that has significantly changed the workplace and it is crucial to realize that every element of DE&I weighs heavily. Each DEI component holds a distinct significance. Let’s look at them in more detail below, along with the importance of DEI, diversity, and inclusion recruitment strategy.

What is diversity in the workplace?

Workplace diversity is a characteristic of a company culture that refers to the workforce’s representation of people from various backgrounds, including those connected to gender, age, sexual orientation, religion, language, ability, professional experience, socioeconomic status, and educational attainment. Employing a wide range of people from various demographics is necessary to enable diversity in the workplace, which explains the question of– how to attract diverse candidates.

A great example of diversity in the workplace can be seen in the Ford Foundation, which publishes an annual update on inclusion and diversity; The study highlights particular DEI initiatives like programs focusing on inclusive leadership competencies and “organizational citizenship behaviors”, among others.

The importance of diversity has increased as the world’s population has become more mobile. One thing that many of the world’s most successful corporate hubs, including New York, Dubai, London, and Singapore, have in common is that they all boast about a high level of diversity, according to the World Economic Forum (WEF).

With diversity, two other essential elements that count in a workplace are inclusion and equity.

Inclusion is synonymous with diversity, ensuring employees are treated fairly by paying equal compensation, offering equal learning opportunities, and distributing workloads fairly. Alongside equity means that the diverse staff has fair access to learning opportunities provided to all employees. 

Types of diversity – looking beyond gender and ethnic diversity

A workplace has individuals from different racial, ethnic, and religious groups inside the same organization. Every employee brings a different perspective to the table. As a leader, supporting and understanding a diverse and inclusive workplace is necessary to build a healthy workplace. Furthermore, we will explore different types of diversity in the workplace. And apart from gender and cultural diversity in the workplace, we will discuss and understand other forms of workplace diversity.

Age 

Employing individuals of various ages at all levels of operation is often required to achieve generational diversity in the workplace. Since each generation has distinct viewpoints and ideals that they may offer to one another, this can be especially advantageous when professionals from many generations have the chance to work together. This can introduce employees of all ages to novel ideas that could enhance their work.

Disability

Disability is characterized as physical or mental abnormalities that limit a person’s ability to perform particular tasks. Supporting employees with impaired capabilities like mobility, sight, hearing, and vision will cater to a diverse workforce. 

This can assist a business in establishing a good reputation for the company, especially if they encourage visitors or clients who stand to gain from such efforts. Consider providing ramps to areas of an office building with stairs or allowing attendees to use an interpreter or note-taker during meetings as examples of how to take disability diversity in the workplace into account.

Valuing diversity in the workplace is important in creating a workplace that is open to employees of all skill levels.

 Sexual Orientation

In the context of diversity management, sexual orientation stands in contrast to more obvious characteristics like race or gender as a non-observable or underlying sort of diversity. Sexual orientation diversity refers to hiring employees who belong to the LGBTQIA+ community working together in a workplace setting. Employees belonging to the LGBTQIA+ communities have the right to decide how much of their sexual orientation they disclose at work. Sexual orientation has recently attracted more attention, in part due to the ban on sexual orientation-based job discrimination for both private and public employees, as the US Supreme court ruled out discrimination against LGBT under Title VII of the 1964 Civil Rights Act at the workplace. The growing number of organizations that oppose this kind of prejudice is another sign of this rising attention.

Managing discrimination and diversity in the workplace is a challenging concept to be explored. Companies creating equality and diversity in the workplace produce inventive and astute employees.

Benefits of diversity in the workplace

Numerous advantages of diversity include increased creativity and innovation, thus, creating a more prosperous working environment for both employers and employees. Employers must embrace diversity and actively encourage individuals in the highly competitive business world. Read on to find out the benefits of diversity in the workplace. 

Creativity and problem-solving

A diverse workforce brings together an assembly of individuals with various experiences, skills, views, and ideas to address issues because such teams from diverse backgrounds can rely on their own experiences and a more extensive scope of knowledge to spark novel, original ideas. The diversity will foster innovation, creativity, and strategic thinking. Furthermore, you may also notice that when coworkers can relate to one another more profoundly depending on their commonalities or experiences, collaboration and corroboration among the employees see improvement. 

Smarter decision-making

Employees from a variety of backgrounds draw from a more excellent range of sources and experiences, which may allow them to form better decisions; the results will be beneficial for the company and set examples of diversity in the workplace.

One study found that up to 87% of the time, diverse teams made better decisions than non-diverse teams. Teams that exhibit diversity are savvier, more inventive, and more socially conscious, just a few of the numerous diversity advantages your company will enjoy when you broaden your hiring procedures.

Diverse teams have keen eyes on details when processing information, which is crucial for making thoughtful decisions. When companies adopt diversity, more candidates consider them accessible, socially responsible, and human. Therefore, it can enhance your brand’s reputation as a whole, enabling you to draw in diverse talent, new clients, collaborators, and markets.

Improved brand recognition for your company

According to a survey by Indeed, 17% of job seekers believe that inclusivity and diversity in the hiring process are crucial factors in fostering a sense of goodwill or camaraderie with a firm during the interview stage. Focusing on diversity at work helps your organization enter a positive feedback loop where more varied workers lead to a more substantial workplace culture, allowing you to draw from a more diversified pool of top performers when hiring new staff.

Lower employee turnover rates

One of the crucial benefits of diversity in the workplace is that it frequently results in happier and more comfortable workers. Furthermore, employees are more inclined to remain at organizations where their distinctive skills are valued and recognized since they feel more loyal and encouraged. Ultimately, workplace equality can boost self-esteem and motivate staff to reach their full potential. Diverse teams often have stronger motivation and are more productive, creative, and committed to the organization, which reinforces the point that diversity is important in the workplace.

Impact of diversity on a company’s image

Diversity increases employee engagement and retention– In inclusive and diverse work environments, morale, culture, and employee involvement flourish. The retention of underrepresented groups is highly impacted by workplace culture, which encourages turnover.

Diversity enhances how the public perceives your brand—The workplace’s diversity impacts several commercial factors, including how potential customers perceive your company. People today want to know who is liable for the creation of the product and who is involved in the service that goes into it, which may not have been a concern a few years ago. 

Attracting a diverse workforce through inclusive recruitment strategies

Although diversity is a contentious issue, every company needs to succeed. Equal treatment for all individuals, regardless of gender, ethnicity, sexual orientation, or handicap, is what a diverse and inclusive workplace entails. It also takes into account the numerous variations that make up our civilization.

DE & I initiatives can aid in bringing in and retaining talent for your company. The most effective method to do this is through inclusive strategies that emphasize both how individuals think and collaborate as well as their physical appearance.

Four strategies for attracting a diverse workforce through inclusive recruitment procedures are as follows:

First, evaluate the skill sets of candidates:

Use a modest test project to evaluate the talents of your prospects as an element of your hiring procedure. This provides an opportunity for interviewers and recruiting managers to establish judgments based on ability and execution.

Set an identical questionnaire for every candidate:

Use a similar set of questionnaires for each candidate if you adopt a skills test with an in-person interview. Prepare a questionnaire for the candidates to be asked in the same order. Give the questions weighted ratings and contrast the contenders side by side.

Hiring Experienced Diverse Candidates: 

Hire individuals with a spectrum of experiences and perspectives. Avoid hiring candidates that resemble existing talent within the team; Instead, hire diverse workers who appreciate the company’s values and ethics; Be open-minded and recruit applicants with diverse backgrounds and experiences.

Highlight the multicultural diversity in the workplace:

Highlight the inclusive culture the company is attempting to create. When appropriate, mention the company’s support for causes that promote diversity.

Candidates must be acquainted with the organization’s position on diversity if the company aims to draw and retain members of the Millennial and Gen Z generations. The younger generations are drawn to businesses that emphasize social responsibility, diversity, and inclusion. In addition, 69% of millennials and members of Generation Z stated they would be more inclined to remain at a workplace for five years or longer if diversity and inclusion were emphasized by the employer.

 Creating a diverse and inclusive workplace

Diversity is the backbone of any thriving business. But how do you make sure that your employees are diverse?

A diverse employee pool is one of the best ways to ensure that your company can meet its goals, no matter the industry. A diverse team can bring a multitude of perspectives and skill sets to the table, making them more flexible and adaptable as a whole.

Inclusive hiring provides a wide range of benefits for both organizations and employees. It increases creativity, collaboration, and innovation among teams, which means better problem-solving is widespread. It also leads to more effective marketing campaigns and products that appeal to a broader audience base than ever before.

But how do you make sure that your employees are indeed diverse? Here are some tips:

Include diversity in the interview process

One way to hire diverse talent is to have diversity and inclusion in the recruitment team. Ask candidates about their experiences with people from different backgrounds, religious beliefs, or sexual orientations — anything that might give you insight into how they interact with people who are different from them on some level. This will help weed out applicants who aren’t open-minded or willing. Racially and ethnically diverse organizations beat industry standards by 35%, according to McKinsey research.

Taking Up Equity Initiatives 

Fairness and equal treatment must weave into an organization’s very foundation for equity programs to become successful. This calls for a framework that supports fair talent screening, hiring, workplace norms, and other factors, as well as a plan for establishing, preserving, and defending equality across the entire organization. Diversity hiring is vital– In a survey conducted by glassdoor, 67% of job seekers consider a diverse workplace when evaluating job offers, and also, 57% of employees believe their employers should be more varied.

Managing a diverse workforce

Diversity is defined as the state of being diverse or different. When it is about managing a diverse workforce, it’s essential to understand that your people are not just different, they are unique.

Work with a team of people who are different from one another, there will be differences in opinion and behavior as they will be bringing diverse perspectives into the workplace. It’s crucial to embrace these differences and use them as an opportunity for growth and development.

Industries should encourage their employees to share their introspections reflecting on how they think the organization should proceed and what changes they would like to see in the company. They can execute a few steps, such as holding timely meetings where the teams provide their views and individuals can share their ideas or having a suggestion box where employees can submit their ideas anonymously. Therefore, managing diversity in the workplace can be a successful one. Diversity training is a– crucial part of managing a diverse workforce because it helps employees understand each other. Training helps employees learn about one another’s cultures and backgrounds so that the teams can get along better at work.

At Talent500, companies can access a larger talent pool to meet their demands with the help of automated recruitment technologies. You can find the best fit for your business and guarantee ongoing engagement with AI-powered insights. Request a consultation to learn more about how to create effective, diverse teams.

Top 5 strategies to attract Diverse Talent

The impact of the COVID-19 pandemic and the Great Resignation offered a new perspective on what the modern employee values most when it comes to their job. From pay equity and clear career development paths to hybrid work models and work-life balance, organizations need to adapt to these progressive needs in order to achieve success. Another crucial aspect in this mix is diversity and inclusion (D&I), which quickly emerged as a priority for top talent, and one not many are willing to compromise on. So much so that research has found that 76% of job seekers consider it an important factor in evaluating job offers, and 32% of employees are less likely to consider working at companies without D&I policies.

Introduced in the mid-60s, D&I is not a new concept but is still a major factor that organizations lack. According to a study, 78% of the employers believe that their organization is inclusive, only 32% of the employees think the same. A primary cause for this gap may be organizations misinterpreting diversity as inclusion. Because even though D&I are interconnected, they are not interchangeable. Misunderstandings here can be costly, and leaders ought to be clear about the distinctions.

What is diversity and inclusion?

Diversity is when an organization’s workforce includes people from different groups and ethnicities. Inclusion is how well an organization values the efforts, contributions, thoughts, and ideas of its diverse workforce. If an organization has a diverse workforce but only certain groups’ perspectives are valued or have authority, then the workforce is diverse but not inclusive.

One of the major reasons why organizations need to focus on D&I is because it is a key employee attraction differentiator and its value in talent retention is undeniable. Besides that, organizations stand to reap many other benefits such as improved performance, enhanced brand image, and increased cash flow and revenue. Thankfully, embracing D&I isn’t a herculean task as it once was, with digitalization has paving the way forward. Now, companies need only adopt the right recruiting strategies and drive policy reform to create a diverse and inclusive workforce. For more insight into these strategies, read on.

Reflect D&I in organizational culture by making it a top-down priority

Hiring candidates from different walks of life and nationalities isn’t the be-all and end-all of creating a diverse and inclusive workplace. Companies have to make D&I a part of their workplace culture and this effort starts at the top. Inclusion-first policies must be put into place and practiced, while also enabling diversity in leadership.

In fact, a lack of diversity in leadership roles can create challenges for the organization in terms of client expectation, employee satisfaction, and innovation. According to a study, gender and cultural or ethnic diversity in the executive roles of an organization were 21% and 33% more likely to outperform in profitability.

Organizations must also ensure that the entire workforce understands and supports the purpose and values of the company. This can start with training and campaigns that help educate leaders about D&I, and how to foster it into the organizational culture. When done right, this shines through during the early interactions, be it the interview or onboarding. Inclusion training can help employees be more aware of unconscious bias and other barriers that can inhibit D&I from setting in. It can also help them recognize these barriers and take the necessary steps to eliminate them.

Keep job descriptions free of biased and exclusive language

Job descriptions are usually the first point of contact, and like with any first impression, companies must get it right. If the language in these postings is outdated and exclusive, it deters candidates. This then compounds the problem as it can become much harder to build a diverse workforce.

According to study, women are less likely to apply for a job if the posting consists of male-centered words. This is because it implies that the organization has a male-dominated workforce and women may not feel that they belong. This inadvertently stifles efforts to have gender diversity and inclusivity right from the get-go.

To eliminate this, organizations should ensure that all job descriptions are properly vetted for language and tone. Going one step further, check for bias or exclusion towards one group and be proactive about inclusion. Organizations should also remember that bias in job postings is not always in the form of gender exclusion but may also exclude age, culture, ethnicity, and more.

Leverage sourcing platforms and channels that lend themselves to D&I

Apart from job descriptions, talent sourcing channels platforms are just as important in ensuring a diverse pool walks through the door. This is particularly key now, amid the talent crunch, as visibility in the diverse talent pools can give organizations a competitive advantage.

Among the strategic routes to consider is to leverage referral programs. Existing employees should be encouraged to refer candidates to help create a diverse talent pool. This is backed by the fact that professionals are more likely to refer candidates who have similar backgrounds to their own. While this has the potential to cause an imbalance, this is where upper management can step in and ensure that D&I objectives aren’t muddled. While often the simplest route, referral programs should be leveraged carefully and are more likely to work well when the existing workforce celebrates D&I at every turn. 

Employ a perk package in tune with variegated needs

Non-monetary benefits are still among the key factors that employees look for in an organization. Given the current environment and nature of the digital workforce, the one-size-for-all model simply does not work. It is important for organizations to offer a tailored perk package, one that caters to the evolving needs of a diverse workforce. This inches into inclusion territory and is a tell-tale sign of how much a company cares about D&I as a whole.

Here, optimizations can help organizations effectively target an underrepresented and untapped talent pool. By offering a customized package, these professionals feel heard, understood and are more likely to engage. Apart from diversity, tailored perk packages can instill a sense of pride in the workforce, as it suggests that they are part of an inclusive work culture.

While it can be challenging to create a package that caters to every individual, organizations can start off by supporting people from different cultural and regional backgrounds. An example of this can be floating holidays, where employees can use the holidays as they deem fit instead of mandatory leaves during a certain time. This helps employees celebrate and honor their culture or religion, while also celebrating the freedom granted to them by their organization.

Bridge the gap between the employee’s and organization’s perception of D&I

While employers feel that the organization celebrates D&I, employees disagreed by a noticeable margin. One of the ways to eliminate this gap is by actively taking steps to ensure that organizational values are represented widely throughout the workforce. This can help make employees aware of the efforts made by the organization to bring about D&I. Subsequently, organizations can also ask for employee feedback on areas that are lacking and need to be worked on. Re-evaluating company policies also helps organizations track the progress of their efforts to institute D&I.

Actioning change based on feedback sent by employees provides the opportunity for an organization to show its commitment. It also helps ensure that employees from all groups are heard and that their opinions are valued. This organically promotes D&I in the organization and delivers results. Apart from this, organizations should clearly define the accepted practices to help foster an inclusive and diverse environment.

The positive impact of having a diverse and inclusive workforce is immense. According to a 2017 study, inclusive teams make better decisions twice as fast and in half the number of meetings 87% of the time. The decision and execution of diverse teams delivers better results too. It is important to remember such outcomes are only possible if diversity and inclusion go hand-in-hand. One way to ensure diversity in the talent pool is to partner with Talent500. We offer talent management solutions and help create diverse, global teams.

With automated recruitment tools, we tap into developer communities, peer networks and more to help companies reap the rewards of a diverse workforce. What’s more, with AI-powered insights, we can find the right fit for you and ensure engagement all through. To know more, request a consultation to build diverse teams that deliver.