Manual testing guide: Types, myths & tools

Software development is more than just writing lines of code. There’s planning, strategizing, development, DevOps, and at the final stage, testing. Two approaches can be taken for software testing – manual and automated.

In most projects, you must skillfully combine manual and automated testing for the most comprehensive testing. However, both approaches are not entirely interchangeable and have significant differences.

This article covers only manual testing in detail; you can read more about automation testing here. Let’s start from the beginning.

What is manual testing?

Manual testing is an approach that evaluates the performance of software and examines its features from the end-user perspective to assess its quality. It is much more intensive QA testing as it involves human testers closely monitoring the code quality, identifying existing defects, and anticipating any possible weaknesses.

The profound impact of manual testing results from its four-stage process.

A manual testing project starts with a requirement study that involves testers getting acquainted with quality assurance requirements. QA engineers understand the software’s needs, objectives, operating principles, main features and functions, and possible vulnerabilities at this stage.

The next step is to design test cases to examine all possible use cases of the software. Testers can use Excel sheets to document their test cases, but if the project is large, it is not the most efficient way. There are efficient case management tools for manual testers like KissflowAppian, and Alfresco that can help them document test cases and automate the workflow.

Testing and bug reporting follow the test case design. Manual testers create the environment to live test the software. They continuously log bugs that they come across using a bug-tracking system.

The final step is the analysis of manual testing results. Here, the aim is to generate valuable metrics to help developers fix defects and bugs.

When to use manual testing?

Some people believe that test automation is a replacement for manual testers. QA engineers understand that manual testing is indispensable for several reasons.

1. Certain tests can only be successful manually

For instance, user experience testing during quality assurance cannot be complete without manual testing. You can automate the UX/UI testing workflow, but only a human can adequately perform tasks like an end user. Compatibility and interactions are essential for mobile devices, and any app, if deployed without manual testing, risks being buggy.

2. Large software almost always has hidden bugs

Automated testing might be able to discover most bugs testing a small-scale software product, but when things go to the enterprise level, it is impossible to detect hidden bugs. Machines can be programmed to test for specific bugs. But manual testers run into hidden bugs during their routine tasks. Automation testing can never detect such defects.

3. When budget is a constraint 

Automated testing can be expensive. If your budget is low, you do not want to spend your initial investments on testing the product before it can hit the market. Due to its low maintenance expenses, manual testing is a more suitable option here.

4. Automation often falls behind sprints

Maintaining automated test cases is no easy job. You have to update the scripts for performance and validity continuously. It is difficult for automated testing to keep up with frequent software update releases. Manual testing can manage to be in sync with sprints.

5. Repetition and variability

Any effective QA testing will have two characteristics – repetition and variability. Automated testing is excellent for repetitive testing processes, but that’s not enough. Without manual testing, you cannot introduce variability in the process. This is why automation is often combined with manual testing.

Common myths surrounding manual testing 

As a manual tester, you might often hear these myths:

  • Manual testing is easy: If you think anyone can do manual testing, then you are misinformed. It requires skills and a certain mindset to be a successful manual tester.
  • Automation will replace manual testing: Again, it’s impossible to simulate human interaction with the software entirely. Manual testers will always remain relevant.
  • QA engineers are only involved in the post-development stage: Companies with successful products know that testers must work simultaneously with developers to catch bugs early on. Including testers in the final step is a risky venture.

Best tools for manual testing

Depending on the stage at which you are conducting the manual testing, you can pick from these tools:

For case management:  KissflowAppianAlfresco

For bug tracking: JiraBugzillaTrello

For cross-browser testing: BrowserStackSauce Labs

Screen capture tools: LoomSkitchCloudApp

Conclusion

Manual testing remains an essential aspect of successful software products. As software becomes more user-oriented, manual testers are becoming increasingly important in guiding the efficiency of automated testing.

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What is the future of manual testing?

The software testing community is not new to controversial questions like whether manual testing is dying. If you are a manual tester, we can understand how such speculative queries trigger panic. Mass adoption by companies doesn’t help the cause and makes you feel like automatic testing is the next big thing.

Pause for a moment and think about it:

Is it possible to create a reliable, 100% automated testing environment?

Is it wise for a company to phase out manual testing?

And, above all, is it wise for software testers to start giving up their skills as a tester to adopt automatic tools?

The answer is no for all the above queries. Manual testing provides a tremendous amount of value to software development.

In this article, we explore the future of manual testing.

Understanding manual testing

Manual testing is the preliminary testing phase that’s closest to software development. It evaluates the behavior of the website or application developed through a step-by-step assessment based on the requirement specification analysis record. The core objective of manual testing is to ensure that the product works as per the requirement specification documents and that no bugs or functional defects exist.

Reasons why manual testing will always be needed

Manual testing is a preferred choice in several scenarios. Let’s look at areas where automation is not an option, and manual testers are better suited.

  1. Smaller projects: Constructing and deploying automated testing systems is resource intensive. The overhead of automated testing is much higher than manual testing. Therefore, manual testing is the only economically feasible option for smaller projects.
  2. Automation is expensive: We already covered how automated testing is not feasible for smaller projects, but for small organizations with budget constraints, it might not be an option even for larger projects. Manual testing offers an alternative to escape automated test methods’ high expenses and maintenance costs.
  3. User experience: A machine can never fully emulate human behavior. This is why for user experience testing; we need manual testers who can imitate such behaviors and analyze the software product according to the needs and requirements of the end users. Manual testing will always be needed for higher UX. Unless we invest in a highly trained AI solution, such a level of user experience testing is impossible with automation.
  4. Comprehensive and detailed testing: In automated testing, we have fixed and predetermined procedures that evaluate the software’s functioning and behavior according to preset rules. While the process is much quicker, the absence of any customization can result in minute defects getting ignored. As an additional layer of security, manual testing is required to remove any such bugs.

What does the future hold? 

The modification and operational developments in manual testing are bringing it closer to software development. The future holds promising outcomes for manual testers, provided they keep improving their skills and learning new technologies.

Many companies and start-ups are asking QA questions to developers during interviews. A new expectation is rising within the industry where developers are expected to know a few things about manual testing. As agile becomes standard practice, the partition between developer and QA roles is blurring, and manual testers should understand development concepts like sorting algorithms. At the same time, developers who are familiar with the unit and functional testing are preferred.

Hence, manual testers will always be needed because it is impossible to release bug-free software without the intervention of human eyes. Once teams start to scale, the model of zero testers starts failing, throwing light on the fact that 100% automation of software testing is not possible for sustainability.

Automation can augment manual testing

Some aspects of manual testing are augmented with automation to improve the efficiency of testing large applications. Foremost, any repetitive steps within the testing process that does not require manual expertise can be automated. It saves human resources, time, and energy. Aiding manual testers with artificial intelligence helps reduce human errors. Adding automation can help manual testers become more reliable. Another segment where automation can augment manual testing is when evaluating complex code. Manual testers may not be as effective and efficient in such scenarios as reliably scripted automated test cases.

Conclusion 

Manual testing offers the needed accuracy, intuitiveness, and micro control over every aspect of software testing. Quoting manual testing has no future will be an uninformed assertion. Both manual testing and automated testing have merits. Without a doubt, manual testing can never be replaced, and for maximum ROI, QA testers must balance manual and automated testing.

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