Hiring a remote workforce? Consider these 10 things

Because of the unmatched advantages remote teams provide for both employers and employees, they are expected to continue to prosper even after the effects of COVID-19 wear off. Establishing a remote company is undoubtedly extremely profitable, but there are a few important factors to take into account before switching.

Before we get into that, let’s look at the advantages of hiring full-time employees remotely.

Competitive cost of acquisition

In a Harvard Business Review study, researchers discovered that having remote workers resulted in savings of more than $1,900 for each employee in simply office space and equipment expenditures over nine months.

It shouldn’t be a surprise that cutting back on employees is a cost-effective strategy. You won’t be required to pay for office space, furniture, supplies, cleaning services, technology, machinery, or even amenities like power and water.

Unlimited pool of talent

By giving the opportunity for recruiting talent without regard to regional restrictions, a company’s chances of connecting with job seekers who possess the skills and knowledge the company needs are boosted.

In addition, a lot of job seekers are ready to look for employers outside of their surrounding location. And over half of them, As many as 98% of people are interested in working remotely for companies with corporate offices.

Probably the biggest advantage of a global talent pool is that you get access to candidates with specialized & niche skills. Furthermore, the competitive nature of hiring globally allows for more savings without compromising the quality of hiring.

Increased productivity

Surveys show that 85% of companies report better productivity from remote employees. Thanks to the elimination of the daily commute, remote workers end up saving a substantial amount of their time every day. Better time management and an increased level of control over their workday result in remote workers often reporting better productivity universally. 

Decreased attrition

Research shows that hybrid & remote work can reduce employee attrition by 35%. Moreover, having the option to work remotely enables employees to achieve a better work-life balance, which in turn improves their general well-being. Increased flexibility at the workplace has a direct impact on employee engagement, consequently reducing attrition. 

Ability to enter foreign markets

For a large chunk of companies around the world, entering new markets became easier as they could now set up remote teams and employ local talent. Many firms have been able to enhance productivity, foster creativity, and expand their worldwide reach by building distributed teams in different locations. 

Building a scalable remote workforce positions companies to better meet the difficulties of expansion, despite the intimidating nature of developing a company with locations scattered over several cities, states, and even other nations.

Factors to consider when building your global team

An increasing number of workers are asking to work remotely for a variety of reasons, including a desire to avoid spending hours in commuting time, a desire to explore the world, to be able to spend more time with their families, or even concentrate on multiple projects. 

Here are 10 things you need to know before you dive into building your remote workforce.

Find the right people

You must assemble the right team to lead it well. Check to see whether a candidate possesses traits that would help them succeed in a virtual work setting before hiring them. 

  • Self-motivation and discipline are the most crucial personality attributes in this situation, as it is impossible to keep checking in on each member of your team at all times.
  • Time management is another important character attribute for all remote workers. Location-independent work requires meticulous planning and prioritization; if a candidate does not show signs of being good with timelines, they are not a good fit.
  • Strong communication skills are imperative for all remote hires, as they will be communicating extensively with their team members via multiple media. Check for verbal and writing communication skills.

Access to the right tools

To achieve maximum productivity and efficiency, your remote employees will require the tools they need to perform their tasks. You’ll have to invest in a wide range of technologies because working remotely requires both synchronous and asynchronous communication.

Along with other things, you’ll need to provide your staff with project management tools like Asana and Jira, video conferencing software, and messaging apps like Slack. Being ready is always a good idea because your remote team won’t have the same direct exposure to IT support as an in-office crew.

Recruiter readiness

Review your company’s readiness to hire, manage, and keep remote workers before deciding to implement remote recruiting. This might entail reviewing your whole remote hiring process, updating your hiring software, and confirming that the employees in your company who will oversee remote workers have the necessary qualifications.

You might also need to learn how to properly execute remote interviews and smoothen out your virtual onboarding to create a polished and professional experience for a fresh starter. Some businesses utilize an all-inclusive ATS (Applicant Tracking System), while many others choose to create an integrated tech stack of top-notch programs.

Taxation & employment laws

Recruiting for a transnational workforce may increase the diversity of your business and provide you access to a vast pool of candidates, especially for skills that are in high demand.

However, you must adhere to regional labor and tax laws and regulations if you want to hire and retain remote workers from around the world. This can be extremely challenging if you’ve never designed a payroll for remote teams. Additionally, non-compliance with tax and employment laws can result in heavy penalties and legal repercussions. 

When calculating compensation for remote employees, you must take into consideration the expense of living in the region, as well as market and economic developments, to ensure that the remuneration you provide is reasonable and competitive. A systematic payroll for remote workers ensures minimal hiccups.

You must conduct thorough research and make sure you are ready to employ people from particular locations to develop distributed or remote teams quickly and effectively. Engaging an EOR platform that can manage your international payroll, employee benefits, and legal and regulatory issues without you having to set up a local business entity can be helpful in this regard.

Data & information security

It is necessary to have strict data protection and security protocols in place when hiring remote workers. Increased use of personal devices, unsecured wifi connections, and dangerous file-sharing behaviors might endanger sensitive data and result in legal violations.

Threats like this put your business at risk for security lapses, penalties, and even reputational harm. Strict regulations that outline how to utilize VPNs, private connections, and password management should be in place for businesses that wish to move toward a remote workforce.

You can also use encryption tools or provide encrypted devices to your workforce. This ensures a minimal risk of data leakage, especially for organizations working with sensitive information.

Remote work policies 

Whether you’re thinking about moving your company permanently to a remote environment or just contemplating telecommuting as a backup plan, you should construct a thorough remote work policy.

Certain aspects of remote work ought to be integrated into your current policy to eliminate any uncertainty. Working conditions for remote employees should be adjusted, including vacation time, sick days, and other perks.

Flexibility and autonomy over work hours is a major benefit of remote employment. On the other hand, work hours should be expressly defined in your remote work policy. Members of distributed teams often work in different time zones. It is important to be clear about everyone’s working hours as well as the times for meetings, training sessions, and other events.

Culture & engagement

The in-house staff environment that characterizes traditional business cultures must be modified to fit the contribution that remote employees add. Focus on transparency to ensure that everyone, no matter where they are, is aware of what is happening and what to expect. Your company’s culture should place a high priority on encouraging employees to communicate with one another as frequently as feasible. 

A minimum of once a year, find chances for the employees to physically be present together. Together, these factors ought to foster trust among all employees, but notably between local and distant workers.

One of your responsibilities as a leader is to support an employee’s growth and development so they are ready for the next stage in their career. If you’re not careful, giving this instruction to remote workers might be difficult and lead to development isolation. This can be providing them with a leading position on a task or offering them chances to learn new skills. 

Remote employee compensation strategy

While employing remote workers transnationally, it is imperative to remember many countries have inherently different compensation laws and statutory rules. Before delving into any country, it’s best to do surface-level research on how compensation is calculated.

Career path for remote employees

Employees place high importance on professional development and advancement, which is very advantageous to businesses. Companies can guarantee that their workforce remains competitive and that the products and services they offer customers are of a high caliber by investing in their workers’ growth.

Offering employees growth opportunities, such as seminars, masterclasses, coaching and mentoring, tuition assistance, and new work opportunities is a great way to incentivize good performers. 

Health & safety policies

Employee wellbeing has always been a top concern for the business as well as the workers themselves. But given that the COVID-19 epidemic has caused many individuals to consider their health more seriously, it is understandable why health and wellness initiatives continue to rank high among employment perks.

Health coverage and insurance have become one of the most widely desired benefits today. In addition to the same businesses can offer digital gym subscriptions or coupons for a fitness club that has several locations nearby, making it convenient for remote employees. To assist remote workers in maintaining a healthy diet, businesses might also provide discounts for subscriptions to healthy food delivery services.

Conclusion

There is little doubt today that the advantages of hiring full-time employees are limitless when done remotely. Although it is similar to hiring in-office, these seven suggestions will assist you to deal with some of the subtleties involved in finding and keeping the greatest remote staff.

Take the first step towards building your distributed team with Talent500. With our pre-vetted talent & AI-powered tools, we get to the core of your distributed teams and offer personalized solutions. Book a consultation now to learn just how you can get the best out of your remote workforce.

 

 

4 Keys to balance autonomy and structure in a remote-first era

After two years of remote work being the status quo, employers appear to be now marshaling their troops back to the office. Simultaneously, a survey by Owl Labs revealed that 90% of workers agreed to being equally or more productive working remotely, with 84% positing that working remotely post-pandemic would make them happier. Some would even take a pay cut to retain remote work privileges. These apparently contrary work models seem to have fused into the hybrid work model. In fact, 74% of U.S. companies have or will implement such a model, according to Zippia.

However, how should a work model that includes remote workers function on the practical level? Should leaders relinquish most of their control over how their employees work? How can structured work have a place in a world where employee freedom is prized? Here’s a quick take on how to balance autonomy and structure in a remote-first era.

Autonomy drives employee experience

The word ‘autonomy’ is closely associated with the ideas of freedom and self-governance. In context, it means allowing the employee to determine when to work and where to work from.

As 2021 played out, one could quickly recognize different degrees of autonomy emerging from company policies:

  1. Low autonomy: In-office days and timings are fixed
  2. Moderate autonomy: Must fulfill certain amount of hours at office
  3. Complete autonomy: Can work at anywhere, including office, at any convenient time

Arguably, there are some businesses that require their employees to work at a low level of autonomy; a nurse, construction worker, or barista needs to be on-site. However, through the pandemic, a majority of organizations realized that they could be a lot more virtual than they imagined. Interestingly, Jabra’s Hybrid Ways of Working 2022 Global Report reveals that autonomy and employee experience enjoy a direct correlation.

What Jabra found was that the more autonomy you afford employees, the greater ‘belonging’, ‘motivation’, ‘productivity’, ‘trust in team’, ‘trust in leaders’, ‘impact’, ‘work-life balance’, and ‘mental health’ they report having.

Key #1: Employee autonomy is mutually beneficial

Autonomy is not inherently opposed to structure

As contradictory as it seems, employees require to be ‘controlled’ by some set of principles if they are to exercise their freedom effectively. It’s similar to having markings that define the length and breadth of a playground to enable play within. Without boundaries, autonomy breaks down.

In fact, a report highlights the impressive degree of autonomy Netflix affords its employees – they, not HR, get to decide about things like maternity leave and travel expenses. Amazingly, employees are willing to earn this autonomy by digging into the company’s foundational documents and aligning their vision with that of the organization.

The report also chronicles Alaska Airlines’ grappling with the issue of how much freedom in decision-making to offers its frontline workers. After meandering through periods of freedom and then micromanagement, the airlines leaned towards autonomy, but one that rests on “well-understood limits”.

The moral these stories teach is that certain principles need to form the basis for autonomy, if autonomous decisions are to safeguard the company as a whole. This could play out in the form of:

  • Vision and goals of the company
  • Rules pertaining to work ethic
  • Broad guidelines for employee behavior and attitudes
  • Norms for meeting deadlines
  • Channels for offering and receiving feedback
  • Training sessions that illustrate good use of autonomous decision-making

Key #2: Autonomy requires some structure and alignment of principles

Transitioning towards the right blend

The future of work is hybrid – but how will it be structured?

Google proposes a flexible work model, wherein its employees come to the office about 3 days per week. “Since in-office time will be focused on collaboration, your product areas and functions will help decide which days teams will come together in the office”, Google’s message to its employees reads. Google also envisions a workforce wherein 60% come to the office a few days a week, 20% work in new locations, and 20% work from home.

Kissflow’s approach is slightly different than that of Google’s. Its REMOTE+ model proposes teams choose between working in-office or remotely. However, every team must work in-office for one week in a month. Kissflow would generously provide accommodation for employees who need to travel for the week of in-office work. To create cross-team bonds and interactions, Kissflow plans monthly meet-ups, quarterly conferences, and offsite trips!

So, is the right blend of autonomy and structure expressed in a hybrid model simply a matter of picking policies that seem attractive? One must search deeper.

Having the right employees

Kissflow is intelligent when it includes in its REMOTE+ model the following line: “We will make a conscious effort to hire employees who thrive in a remote work environment”. The key is to have employees who can deliver when deprived of the social support, structure, and facilities the office offers. So, you want employees who can be self-disciplined when alone, but generous in understanding the organization’s needs for in-person work as well.

Making the right organizational changes

Real estate commitments are a solid reason organizations may be reluctant to divest itself of the control it has over where its employees work. After all, if it is locked into a long-term lease, it may not be able to funnel those finances into improving remote work infrastructure. Another issue is that of employees whose role it was to supervise others. Now, such a role may not be needed; or if it is, it will take added effort.

Navigating such issues is time-consuming, but as you do so, expect your hybrid work model to emerge refined.

Key #3: Achieving the right blend is a process. It demands policy, workforce and organizational tweaks.

Making your hybrid work model viable

Investing in remote gear

When remote work hit the world, many employees made it possible with their own finances. Data from SHRM reveals that 51% percent of remote workers shelled out $100–499 on equipment or furniture. Moreover, 61% did so out of pocket. The major issue here is that such employees lose their sense of belonging with their company. Investing in your employee’s tech gear is a way of saying, “we want you to be autonomous, and we are with you wherever you choose to work”.

Using the right collaboration tools

A 2021 Gartner survey revealed that ~80% of employees used collaboration tools in 2021. The figure hovered around 50% in 2019. Such tools are imperative to sustaining a workforce that’s connected more in the cloud than at the office. Some of the best out there include:

  1. Monday.com – Project management
  2. Zoom – Video conferencing
  3. Trello – Kanban boards
  4. Slack – Team communications
  5. InVision – Design collaboration & digital whiteboard
  6. Dashlane – Password manager
  7. GSuite – Office suite 

 

Key #4: Investment in home and office makes remote and structured work possible

Building the office of the future

Since structured work in the office will be highly intentional, companies need to create spaces that prioritize focused work alongside spaces that promote collaboration. Some ideas from leading tech firms around the world include:

  1. Conference rooms with large screens installed at eye level: this helps with inclusivity in videoconferencing
  2. Café-style seating and wraparound terraces: for an experience similar to home or remote-work settings
  3. Multipurpose areas – to enable collaboration and accommodate employees when many turn up
  4. Private pods with soundproofing – for focused work that may include video calls

These strategies are sure to help you strike the right balance between autonomy and structure. If you are on the hunt for remote-ready candidates, look no further than Talent500. We use AI-powered algorithms to assess profiles across 100’s of parameters and offer access to pre-vetted talent that’s been through comprehensive skill interviews. To build a remote-first or global workforce, book a consultation with T500 today.